General Information and FAQs

How does a bike arrive? Does it need assembly?
A Vilano Bike arrives to the customer in a factory direct state, and 90% assembled. Like any factory direct bike, it needs to be properly assembled/tuned p...
Wed, 22 Aug, 2018 at 2:46 PM
What tools will I need to assemble a Vilano Bike?
A Vilano bike will arrive factory direct and requires an overall tuning and a safety inspection to ensure it is ready and safe to ride. This can be done at...
Thu, 1 Sep, 2022 at 12:43 PM
Bike Techs
Here are techs who have worked on our bikes with our customers : Grizzly Cycles -  tune up, repair, assembly  mobile b...
Wed, 22 Aug, 2018 at 2:42 PM
How to repackage your bicycle
If you still have all the original packaging for the bike, the disassembly process is going to go a lot easier. The plastic fork blocks will be needed, as w...
Thu, 6 Jan, 2022 at 2:21 PM
How To Mount A Kickstand
Fri, 3 Mar, 2023 at 11:53 AM